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For those needing assistance with an EDD matter:

For assistance with your EDD matter we ask you to complete the information on this form.
Make sure to include your 10 digit CAN = Customer Account Number. You can find your CAN on the letter EDD sent you (via U.S. Mail) with the instructions needed to register your on-line account. We cannot escalate your matter without this information. If you cannot locate your CAN, you can still submit your request but there will be a delay until a member of our office staff contacts you for alternative confirmation information. "